State of Catering 2022

As 2022 comes to a close, we’re reviewing the state of catering for the past year and sharing our predictions for 2023.

The global catering services market is outpacing post-pandemic rebound predictions, now expected to increase by USD 187.56 billion by 2024. As demand for everyday meals continues to increase, caterers and food service businesses have a massive opportunity to drive incrementality and grow their consumer “share of stomach” in the new year. 

FoodStorm’s annual State of Catering 2022 report revealed many interesting trends and findings. Key highlights include:

• Solid double-digit growth of total orders processed through FoodStorm from 2021.
• FoodStorm orders have surged post-pandemic; 2022 orders grew over 50% versus 2020.
• Persistent growth of omnichannel ordering with approximately 50% of orders being placed online, emphasizing the enduring importance of both online and in-store ordering channels for caterers.
• Heavy demand for Delivery of orders versus Pickup, with 74% compared to 26%, respectively.
• Steady average customer star rating from 2021, staying at 4.8 during 2022, indicating FoodStorm retailers are continuing to deliver exceptional service while managing more orders.

If you’re ready to grow your catering business, get in touch with the FoodStorm team. We’re ready to partner with you wherever you are in your catering journey and help you every step of the way. Onwards & upwards in 2023!

‍Methodology: This data was collected by FoodStorm between December 7, 2021 to December 6, 2022 across multiple countries.

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