Order Management System

Omnichannel Customer Ordering

Customer expectations are rapidly evolving, so ensuring you’re meeting customers when and where they want to shop is crucial. That’s why our software provides a central location for all your ordering channels so you never miss a sale.

Isometric graphic showing the inside of a grocery store pointing out where retailers and customers interacts with FoodStorm, as well online customer ordering channels.

White Label E-Commerce

Intuitive online store with powerful ordering features to grow perimeter sales.

Open a new channel and bring assortment online
Custom branded to match your visual identity
Easily manage menus and items
Grow sales with upselling features
Simplify multi-store management

Instacart Storefronts on a desktop and mobile

Instacart Marketplace

Integrate your FoodStorm assortment with your Instacart App listing.

Increase online assortment exposure
Regular menu syncs for accurate selling
Encourage mixed basket purchases
Grow sales with promotions
Multiple your ROI with Instacart

Self-Ordering Kiosk

Bust lines, digitize ordering and grow sales with your new FOH team member

Custom branded, intuitive ordering interface
Real-time menu management
Smart upselling features
Opt-in customer order notifications
POS integration with optional payment terminal
Scalable to multiple departments in one store

In-Store Mobile Ordering

Allow customers to scan a QR code and order on their own device, ensuring you never miss a sale

Surface specific menus per QR code
Real-time menu management
Smart upselling features
Multiple payment options
Opt-in customer ordering notifications

Caper Smart Carts

Allow your in-store customers to order from your deli, bakery and made-to-order menus directly on your Caper Smart Carts

Dedicated ordering UI on your Caper Cart screen
Increase exposure of perimeter counter items
Real-time customer order notifications
Encourage in-store mixed basket shops
POS integration to pay directly on the Caper Cart

a customer is making in-store order with an associate who is entering order details into a FoodStorm OMS

Via Associate

In-store team members can directly input orders while at the service counter, over the phone or by email via the OMS or KDS

Easy order entry via OMS and KDS
Accept traditional order channels
Multiple payment options

Reports & Data Insights

FoodStorm provides powerful production reporting and data insights to ensure your team has the right information each day to deliver satisfaction to your customers. From departmental work orders to production logs, from sales reports to forecasting, we have you covered.

Kitchen Display System

Improve your kitchen operations and streamline back-of-house production with a kitchen display system built for grocery foodservice.

Intuitive, touchscreen interface
Time-bound automatic order sorting
Order status communication for customers
Docket printer integration
Scalable to multiple departments in one store
Simple “online/offline” button to accept or hold orders

Integrations

Accept payments securely via Stripe payment processing, and seamlessly transfer data to your POS with our industry leading integrations.

Pickup Management

Make order fulfillment a breeze for your team and customers with FoodStorm’s Pickup Management.

Intuitive, touchscreen interface for tablets or handheld scanners
Immediate order fetching via barcode scan or manual input
Order editing with digital item checklist
Weight reconciliation for weighted items
Multiple payment options

CRM Features

FoodStorm provides tools for you to manage your customers and market to them smarter to increase retention and grow sales.

Customer profiles and order history
Abandoned cart notifications
Customer feedback tool to gain insights

Best-in-class software backed by best-in-class humans

Customer Success

Our dedicated Success Team offers unparalleled assistance to you and your team every step of the way. From configuring your system suited to your unique needs, to ongoing support so you get the most out of FoodStorm.

Setup in as little as 4-8 weeks
Training provide for your team
24/7 global in-house urgent support
Knowledge Base with in-depth help resources
Continued customer success & support

Security

Our software is built on a world-class technology stack, adhering to strict international standards for data security and privacy. We aim to ensure your FoodStorm system is always available and your data is secure.

To review FoodStorm's security and compliance certifications, controls and policies, please visit our listing on Instacart's Trust Portal.

All-in-one solution to power your order ahead and foodservice business

FoodStorm Order Management System