FoodStorm Order Management System

Our OMS streamlines your order management and production while centralizing omnichannel customer ordering.

Omnichannel Customer Ordering

Customer expectations are rapidly evolving, so ensuring you’re meeting customers when and where they want to shop is crucial. That’s why our software provides a central location for all your ordering channels so you never miss a sale.

White Label E-Commerce

Intuitive online store with powerful ordering features to grow perimeter sales.

  • Open a new channel and bring assortment online
  • Custom branded to match your visual identity
  • Easily manage menus and items
  • Grow sales with upselling features
  • Simplify multi-store management

Instacart Marketplace

Integrate your FoodStorm assortment with your Instacart App listing.

  • Increase online assortment exposure
  • Regular menu syncs for accurate selling
  • Encourage mixed basket purchases
  • Grow sales with promotions
  • Multiple your ROI with Instacart

Self-Ordering Kiosk

Bust lines, digitize ordering and grow sales with your new FOH team member

  • Custom branded, intuitive ordering interface
  • Real-time menu management
  • Smart upselling features
  • Opt-in customer order notifications
  • POS integration with optional payment terminal
  • Scalable to multiple departments in one store

In-Store Mobile Ordering

Allow customers to scan a QR code and order on their own device, ensuring you never miss a sale

  • Surface specific menus per QR code
  • Real-time menu management
  • Smart upselling features
  • Multiple payment options
  • Opt-in customer ordering notifications

Caper Smart Carts

Allow your in-store customers to order from your deli, bakery and made-to-order menus directly on your Caper Smart Carts

  • Dedicated ordering UI on your Caper Cart screen
  • Increase exposure of perimeter counter items
  • Real-time customer order notifications
  • Encourage in-store mixed basket shops
  • POS integration to pay directly on the Caper Cart

Via Associate

In-store team members can directly input orders while at the service counter, over the phone or by email via the OMS or KDS

  • Easy order entry via OMS and KDS
  • Accept traditional order channels
  • Multiple payment options

Reports & Data Insights

FoodStorm provides powerful production reporting and data insights to ensure your team has the right information each day to deliver satisfaction to your customers. From departmental work orders to production logs, from sales reports to forecasting, we have you covered.

Kitchen Display System

Improve your kitchen operations and streamline back-of-house production with a kitchen display system built for grocery foodservice.

  • Intuitive, touchscreen interface
  • Time-bound automatic order sorting
  • Order status communication for customers
  • Docket printer integration
  • Scalable to multiple departments in one store
  • Simple “online/offline” button to accept or hold orders

Integrations

Accept payments securely via Stripe payment processing, and seamlessly transfer data to your POS with our industry leading integrations.

Pickup Management

Make order fulfillment a breeze for your team and customers with FoodStorm’s Pickup Management.

  • Intuitive, touchscreen interface for tablets or handheld scanners
  • Immediate order fetching via barcode scan or manual input
  • Order editing with digital item checklist
  • Weight reconciliation for weighted items
  • Multiple payment options

CRM Features

FoodStorm provides tools for you to manage your customers and market to them smarter to increase retention and grow sales.

  • Customer profiles and order history
  • Abandoned cart notifications
  • Customer feedback tool to gain insights

Best-in-class software backed by best-in-class humans

Customer Success

Our dedicated Success Team offers unparalleled assistance to you and your team every step of the way. From configuring your system suited to your unique needs, to ongoing support so you get the most out of FoodStorm.

  • Setup in as little as 4-8 weeks
  • Training provide for your team
  • 24/7 global in-house urgent support
  • Knowledge Base with in-depth help resources
  • Continued customer success & support

Security

Our software is built on a world-class technology stack, adhering to strict international standards for data security and privacy. We aim to ensure your FoodStorm system is always available and your data is secure.

To review FoodStorm's security and compliance certifications, controls and policies, please visit our listing on Instacart's Trust Portal.

Frequently Asked Questions

What is a catering system?

What are the benefits of using the FoodStorm order management system?

How is FoodStorm’s software secured?

Built for the best in the business

FoodStorm is your end-to-end grocery perimeter counter software, helping increase sales, improve processes, and enhance the customer experience.

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