Feature Spotlight: Self-Service Kiosk
May 21st, 2021
If your catering or prepared foods business has physical locations, FoodStorm’s new kiosk technology provides an in-store option for your customers to place, edit and pay for their orders autonomously. Everything is integrated into the FoodStorm backend, so users can manage all orders in one simple place.
What is the Self-Service Kiosk?
The Self-Service Kiosk is an extension of the FoodStorm software, allowing users to have an additional order-taking avenue for their customers aside from online ordering through their FoodStorm eCommerce website and via backend order input from company employees.
The Self-Service Kiosk is fully integrated with the FoodStorm backend, so users can manage orders from all avenues in one centralised location. The Kiosk software is displayed on a tablet device, which can be mounted on a floor stand, set up on a counter or even freely passed to customers.
How can the Self-Service Kiosk help my catering business?
The Self-Service Kiosk provides an autonomous order-taking option for catering customers, freeing up your and your employees’ time from having to manually input order details, saving you in the long run. Some key benefits include:
- Branded, in-store ordering to create a multi-touch, seamless experience for your customers.
- Payment processing built in, so customers can pay directly on the kiosk with an attached credit card terminal.
- Configurable menus so you can promote holidays, specials or even have multiple kiosks in one location, each focused on a separate offering (i.e. wedding catering, same-day orders and holiday packages).
(Pictured above: branded, in-store kiosk at Uncle Giuseppe’s Marketplace)