Make Your Catering Business More Efficient With Catering Software
April 2nd, 2021
Anyone who runs a catering business knows if you don’t run a tight ship, things can quickly become disorganised, inefficient and overly complicated. Between coordinating with suppliers, keeping up to date on staffing, managing orders, and delivering on time—there are a lot of logistics that need to run smoothly to have a successful business. It can be hard to manage it all without efficient catering software!
Luckily, implementing efficient catering software like FoodStorm can help you collect data and find ways to improve efficiency across the board. In this article we’ll discuss key ways to use data collected from catering software to find efficiency improvements and help your catering business run like a well-oiled machine.
Learn which menu items are popular
Catering software tracks all of your orders, so you can look at which items are the most popular and which items do not sell well. You can also analyse trends, such as seasonal or regional trends, to see if certain items do better at certain times of the year or in certain locations.
If items are overly unpopular, you might remove them from your menu and eliminate unnecessary work streams related to those items. If items are popular, you might dedicate more resources towards them. Knowing where to direct your resources can help your business run efficiently.
Identify staffing needs
Data around popular items and popular times of the year can also help you properly prepare your staff. If you identify peak business times then you can increase staff accordingly and decrease staffing around low periods. Being properly staffed is one of the best things you can do to ensure your business runs efficiently.
Track orders quickly and accurately
Catering software provides a quick and easy way to take orders online and track any order changes. While we all try our best, inevitably human errors can happen when we try to track all our orders manually via the phone or email.
Having an automatic online order tracking system makes the ordering process fast and provides an accurate record, therefore reducing the potential for any mistakes, confusion or customer issues.
Stay on top of customer trends
Catering software is a great way to automatically collect customer feedback. Gathering feedback alone can give you valuable insights into your customers and how your business is doing. But did you know that you can run analytics on your customer feedback?
Find additional insights with customer feedback trends and monitor if any business changes result in positive or negative responses from your customers. Any negative trends can be a sign that something needs to change!
Furthermore, tracking analytics with catering software can tell you how much of your business is coming from repeat customers versus new customers. Learn how you might be able to drive more revenue from your existing customers and expand your market share.
Get data on your deliveries
Catering software can automatically create delivery logs and collect data on your deliveries. Gain insights on how many deliveries you are doing, how much time is spent on deliveries, where you deliver to the most and more. Find new ways to automatically group deliveries together to cut down on the need to run multiple inefficient trips and spend less time in transit.
Gain customer insights
Customer Relationship Management (CRM) data is a powerful way to gain valuable insights on your customers, but it can be difficult to keep this information organised and run analytics on it manually. Automatically manage all of your customer information in one place with catering software so that your team can easily and efficiently find the customer information they need to run your business smoothly. Analytics tools can help you easily gain insights on who your customers are and who your target markets might be for growth.
File your taxes in a breeze
Catering software integrates with various types of accounting software and helps make it easy for you to properly file your taxes. All your business information is automatically transferred over to your preferred accounting software so that you can quickly file your taxes and get back to the more enjoyable parts of running your business.
Let’s increase your efficiency with FoodStorm
There are countless ways catering software can help you identify efficiencies within your catering business, but where do you start in your software research?
Contact our specialists today to discuss what your catering business needs and what FoodStorm can do for you.