Get acquainted with the human-side of FoodStorm as we sit down for monthly interviews with the people who power our business.
Yaremis Solá, Implementation and Support Manager, spends her days working on the front lines with our most important asset; our customers. From onboarding new clients, configuring their FoodStorm environment, answering support questions and checking in with existing clients to see how they’re going with FoodStorm, Yaremis helps deliver FoodStorm’s unparalleled customer support.
What I enjoy most about working at FoodStorm is the customers I get to help every day. I love feeling like I contributed to making their day easier even in the slightest bit. I thrive on building relationships with people, and working with FoodStorm in both an implementation and success role allows me to do just that. Internally, our small but mighty team is very supportive of each other, so it’s very nice to feel assured that I will get the help I need to succeed in my role (which it’s hard to find!).
I think catering has traditionally been seen as a “special occasion” type of thing – usually expensive and done when larger groups of people are involved. My opinion is as the catering industry and technology evolves, that notion of catering being reserved only for special occasions will change and it will become much more accessible to your average household who might just need some help with dinnertime on occasion, for example.
Before joining FoodStorm I spent approximately 2 and a half years in implementation for a customer experience management software company that was primarily centered around social media technology. Prior to that, I spent 4 years working in product management in the healthcare technology sector.
Growing up, my grandmother had a catering business that later turned into a restaurant. I spent most of my summers and holiday vacations working there – I learned how to cook during this time, I learned the ins and outs of her business, and still to this day some of my most cherished memories involve the time I spent working alongside my grandmother. When I first interviewed for this position and learned that I would mainly be helping caterers, I was very excited and had my own version of a full circle moment, which is what prompted me to go for it.
I would say it’s a combination of determination, loyalty and kindness. I’m a firm believer in that we never know the kind of day someone might be having, which is why I try to treat everyone with kindness even when it might not be the easiest thing to do.
Efficient. It’s quite remarkable how it has so many ways to make your life easier as a caterer. I still learn new tips and tricks each day!
A doctor. I love watching documentaries on medical enigmas as well as YouTube videos of real-life surgeries. I could spend hours watching these and researching genetic illnesses especially. I initially went to school to be a doctor with this idea in mind, but I ultimately didn’t have the patience to spend so many years of my life studying.
Definitely a dog person! My boyfriend and I even doggy sit outside of work because we both love dogs so much.
I would be rigatoni because for one, it’s tall like me, BUT it is also deceptively good at holding on to sauces, which is essential for a proper pasta dish.
I love hiking and exploring National Parks. I recently moved to Florida, so that has shifted more towards discovering the best beaches in the area. I also love cooking and trying out new recipes. My current obsession is Thai curries!
Travelling the world. I have a personal goal to travel to every continent. So far, I only have two continents under my belt but would love to add more soon.
